Shipping policy

SHIPPING POLICY

Last updated: August 31, 2026

At Maison Manifeste, we take great care in preparing and shipping every order.

Physical orders are fulfilled through our U.S. fulfillment network and shipped with trusted carriers to provide reliable and trackable delivery.

Please review the information below before placing your order.

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1. ORDER PROCESSING

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Orders are generally submitted for fulfillment shortly after payment has been successfully processed.

Orders placed on weekends, public holidays, or during periods of high demand may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

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2. U.S. SHIPPING

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We currently offer shipping for eligible physical products within the United States.

Standard Shipping: $8.99, estimated delivery 3–5 business days

Express Shipping: $13.99, estimated delivery 2 business days (rates for orders over 5.5 lbs, or bulk/wholesale orders, may vary and are shown at checkout)

Delivery estimates are provided for guidance and begin once the order has been processed for shipment.

Business days do not include weekends or public holidays.

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3. DELIVERY ESTIMATES

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Estimated delivery times are not guaranteed.

Although most orders arrive within the estimated timeframe, delays may occasionally occur due to carrier operations, severe weather, peak shopping periods, service disruptions, incorrect address information, or other circumstances outside our reasonable control.

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4. TRACKING INFORMATION

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Tracking is provided for physical orders when available from the carrier.

Once your order has shipped:

• A shipping confirmation email will be sent to the email address provided at checkout.

• Tracking information will be included when available.

• Tracking updates may take some time to appear after shipment.

• Tracking activity depends on carrier scanning and processing.

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5. SHIPPING ADDRESS

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Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at support@maisonmanifeste.com.

We cannot guarantee that an address can be changed once an order has entered the fulfillment process.

Maison Manifeste is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

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6. LOST, MISSING, OR MARKED-AS-DELIVERED ORDERS

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If your tracking information shows that your package has been delivered but you cannot locate it, please first:

• Check around the delivery location and any secure delivery areas.

• Check with other members of your household, neighbors, building staff, or reception desk where applicable.

• Contact the carrier using the tracking information provided.

If you are still unable to locate your package, contact us at support@maisonmanifeste.com and we will assist you where reasonably possible.

A carrier's “delivered” status does not automatically prevent us from reviewing the circumstances of a missing shipment.

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7. DAMAGED OR INCORRECT ORDERS

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If your physical order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at support@maisonmanifeste.com.

Please include your order number and, where possible, photographs showing the issue so that we can review your request.

Eligible issues will be handled in accordance with our Return & Refund Policy.

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8. DIGITAL PRODUCTS

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Digital products are delivered electronically and are not shipped physically.

Shipping charges and physical delivery estimates therefore do not apply to digital products.

Please refer to the applicable product description and our Return & Refund Policy for additional information regarding digital purchases.

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9. RETURNS & REFUNDS

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Shipping and delivery are separate from return eligibility.

For information regarding returns, exchanges, damaged products, cancellations, and refunds, please refer to our Return & Refund Policy available on our website.

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10. CONTACT

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For questions regarding shipping or an existing order, please contact:

Maison Manifeste
Email: support@maisonmanifeste.com

Please include your order number when contacting us about an existing order.